At THE LIGHT HUB STORE, we strive to make shipping as smooth and efficient as possible.

Your orders are shipped and processed during business days (Monday through Friday, excluding national or Maharashtra state holidays). All products are shipped out of our warehouse in Mumbai and delivered on weekdays and Saturdays (excluding public and state holidays).

SHIPPING WITHIN MUMBAI
For local shipping, we use our own staff to deliver your purchased product. As a result, we are also able to offer greater flexibility when it comes to scheduling and timelines. Once your order is ready, our staff will get in touch with you within 24 hours over email or phone to coordinate delivery. 

SHIPPING OUTSIDE MUMBAI
For orders outside Mumbai, our shipping carrier is Fedex. Once your order is ready, we kindly ask that you consider about 5 days for standard shipping.

SHIPPING OUTSIDE INDIA
We regret that we do not ship outside India at this time.

RETURNS
We request you to inspect the product as soon as you receive it, for possible damages while shipping. If for any reason, the product you receive is in anyway defective, we will be happy to take it back and return the full amount. Please note that proof of purchase is required for a refund and all such requests should be made within 24 hours of receiving the product. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued. 

Due to the nature of our products, we are unable to accept returns if a customer has changed his/her mind after the delivery has taken place.